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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mundo mmm

March 4, 2024

1  out of  5 rating by mundo mmm
"I visited this place to see if I could transfer someone from my insurance to their office, but Andrew Engelmann greeted me at the door and did not even let me explain the reason for my visit, showing little professionalism and customer service, this shows how type of agents will help you in a case of any claim, thank you Andrew Engelmann and I would not recommend anyone to visit your office -You didn't ask the reason for my visit you thought you knew the answer to my question, mistake It was I who shook my hand to greet you I was the one who told you that if you going to attend my business at the door, I would prefer not to waste your time. Admitting our mistakes does not make us weak. thanks again"
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Gail Gerntrup

December 19, 2023

5  out of  5 rating by Gail Gerntrup
"Took a personal look at my situation and my insurance needs to find the right fit policies for me. Very professional and cordial."
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Cynthia Curtis

August 11, 2023

5  out of  5 rating by Cynthia Curtis
"The PSJ State Farm team has my gratitude for so efficiently & professionally providing home owner's insurance coverage. The inspection person they recommended was also efficient & professional. In particular, I want to thank John Kihmdonough for explaining everything to me & helping me with the final paperwork. I've been dealing with insurance companies, both private & business, for 40 years, & this team has absolutely been the best!"
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Beth Thompson

May 25, 2023

5  out of  5 rating by Beth Thompson
"If I could give a score of 10 I would he helped us save on our home and car insurance we were all state people for over 30 years and he beat them by a long shot would recommend him to everyone I meet"
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Ezekiel williams

May 22, 2023

5  out of  5 rating by Ezekiel williams
"Tabitha B is the best at what she does definitely their brightest shinning star there if I could give 10 stars I would the whole team is amazing keep up the great work"
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Alicia Bonilla

May 22, 2023

5  out of  5 rating by Alicia Bonilla
"Tabitha is absolutely AMAZING! We heard so many great things about her so we decided to stop in and take a look at what she was able to offer. Although we weren’t able to get car insurance (since we’re from out of state) she was still able to give my family an abundance of Knowledge and we ended up purchasing an 20 Pay Life Insurance policy for my one year old! Now not only will his life insurance be paid off in 20 years he will also have a college fund! I cannot rave enough about her! If you’re in the area and looking definitely stop by and see her!"
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scott connolley

February 24, 2023

1  out of  5 rating by scott connolley
"Got scammed over the phone by Shaun and Andy. Called over the phone "don't have come in" per Shaun. Crunched some numbers I paid $1372.12 in full. The following week they sent me transmitters to glue onto my car and use to monitor my driving. No way. Andy over the phone said if cancel that my bill would be $90 more. The following week I got a bill for $451.38. I got scammed. Allstate was better. I should have kept my USAA insurance but scammer Shaun gave me that fake quote. and collected my money quick. Port St John beware of the scam."
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Joshua Pinkston

January 25, 2023

2  out of  5 rating by Joshua Pinkston
"Insurance way to expensive and andrew never calls you back."
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Steffany Hunt

December 10, 2022

5  out of  5 rating by Steffany Hunt
"Tabitha was very helpful, she helped me get the best insurance and price!"
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Steffannia Cleary

December 8, 2022

1  out of  5 rating by Steffannia Cleary
"I had a very bad service here with the information. The billing cycle that I aggred at the beginning was not honored and now they want to charged more money if I changed the due date. I got one price and the agent never told me that I have to have this boxes in my car to get 10% off, plus never got the boxes, so the next month bill was higher and I had to call half of the company to find out why. Nothing was done, so I was stock with a higher bill or have to add the box to my car to monitoring my driving. All information is wrong from day one."
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oktar1973

November 9, 2022

5  out of  5 rating by oktar1973
"I can't speak highly enough on how amazing John Kihm was on helping me get the best insurance! I've never gotten insurance on my own, and John came recommended by a friend. He took time to explain what everything meant because all the numbers made no sense to me before and I learned I was under insured previously. He helped me create a custom plan that included a much needed life insurance policy that I needed to protect my family and he still ended up saving me money in the end. Im also going to use him to bundle my car and home insurance as he has the best rates! If you are looking for savings and someone who listens to your needs, look no further! Call John he is the BEST!!"
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Aubrey Delbridge

July 19, 2022

5  out of  5 rating by Aubrey Delbridge
"Tabitha is very informative and helpful to answer all my questions! I am very pleased with her level of customer service"
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Sharon Angel

June 14, 2022

5  out of  5 rating by Sharon Angel
"Shannon with State Farm has been extremely helpful. Contacting several other insurance companies didn't give me the same quality of customer support. Being very stressed in my current situation with homeowners insurance rates going sky high, she was calm & patient with me & extremely knowledgeable. I would give more than 5 stars if I could! I am extremely grateful for the customer support I've received. Thank You!!!"
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Douglas Hall

June 2, 2022

5  out of  5 rating by Douglas Hall
"I'm happy with my new insurance company. I like the fact that I have an agent here in town and I don't have to deal with computers I can talk to a live agent like Kayla. She was a very pleasant person they are easy to work with here."
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Kayla Mckay

May 13, 2022

5  out of  5 rating by Kayla Mckay
"I have been working with Tabitha and she was amazing. I told her what we needed for car insurance and our budget and she exceeded my expectations. I have been told in the past State Farm was good but expensive but I have to say I am very satisfied. Thanks Tabitha"
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Katrina Bookhart

May 6, 2022

5  out of  5 rating by Katrina Bookhart
"I currently have State Farm for car insurance but recently due to my job traveling my life insurance policy sometimes lapse between contracts so I called and spoke with Cassie about getting a policy through State Farm so I don’t have to worry. She made the process simple and fast. She was able to help me pick the best policy for myself. She even looked into pricing for policies on my kids. Her customer service was great and she was amazing! Thank you so much Cassie!!!"
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kazu zzz

April 22, 2022

5  out of  5 rating by kazu zzz
"I spoke to both Cassandra and shaun and both were very welcoming and polite."
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Ricky Melo - Realtor

April 19, 2022

5  out of  5 rating by Ricky Melo - Realtor
"John took the stress out of shopping for car insurance. He got me a quote quick, answered all of my questions, got me more coverage than I had before for less money. I will definitely be contacting him for additional insurance options for my home policy soon! I would give more than 5 stars if I could."
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CynthiaJustSoldIt

April 19, 2022

5  out of  5 rating by CynthiaJustSoldIt
"Worked With John KihmDonough To Secure Auto Insurance! He Was Very Helpful, Got Me Higher Coverages AND Reduced My Premium! Would Definitely Recommend Using Him For All Your Insurance Needs!!!"
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Sierra Lewis

April 1, 2022

5  out of  5 rating by Sierra Lewis
"Our agent Tabitha was amazing she got us the best quote for our car insurance. She went above and beyond to answer all of our concerns. And she is very kind and patient."
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Patricia Morgan Hayes

March 23, 2022

5  out of  5 rating by Patricia Morgan Hayes
"Cassie my first impression I had no clue, you were Very welcoming and u assisted me on every way. I give her 5 star, 100%, You made things less Complicated as a Senior. I recommend her highly!"
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Meghan Greene

March 18, 2022

5  out of  5 rating by Meghan Greene
"Cassandra Greene not only is she my sister, she is the agent everyone loves! She is honest, knowledgeable, professional, friendly and cares about others. What makes my sister unique is she actually cares about you, and she'll make sure you are covered with the best coverage for yourself and family at an affordable price."
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Stephen Schell

March 3, 2022

5  out of  5 rating by Stephen Schell
"Cassie is amazing!!!!"
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Randy Bookhart

March 3, 2022

5  out of  5 rating by Randy Bookhart
"Switching over Andrew Engelmann State Farm has been the best decision I have made regarding car insurance. By far the best experience I have had dealing with insurance. Cassandra Greene is the agent I deal with the most and she goes above and beyond to address my concerns and make sure I am getting the best rates for what I am paying!"
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Veronica Espinoza

February 24, 2022

5  out of  5 rating by Veronica Espinoza
"Tabitha is an exceptional agent. She is professional, honest, knowledgeable, helpful and caring. She went above and beyond to help to explain and help in my insurance decisions and she made it clear she is just a phone call away for any questions Tabitha you got a life client"